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How to Deal with Tenants, Make Quick Decisions & Be Happy

OK so this is probably bad to admit but I used to be scared of tenants. I'd literally agree to almost any request that was made of me. Late rent? No problem. Need an unnecessary repair? On it! Nick eventually straightened me out and there was this one day that really set me straight. It was a video I watched by an NCAA football coach that explained how to live by "principles" ... it changed my life. This week's Rock Star Minute is a bit of an explanation...

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